Privacy Protection Policy

av6 Privacy Policy

This policy clearly explains how we collect, protect, and use the personal information you provide when accessing the av6 platform.

Last updated: 30 October 2026

Introduction — Overview

This Privacy Policy ("Policy") is an official document that explains how the av6 platform ("we", "av6") handles the personal information of its users ("you"). By accessing av6's website, mobile services, and related services ("Platform"), you are considered to have accepted the terms set out in this Policy.

Protecting the personal information of players in Myanmar is one of av6's core responsibilities. We protect your data with SSL encryption and commit to never selling or transferring it to third parties.

This Policy applies to all services on the av6 platform. Continuing to use the platform is taken as acceptance of this Policy. If anything is unclear, you can contact our support team with any questions.

When you access the av6 platform, we collect the following types of data.

1.1 Data provided when opening an account

This includes information you provide yourself when registering an account on the platform —

  • Full Name (Burmese or English)
  • Date of Birth (to confirm you are 21+)
  • Contact Phone Number
  • Email Address
  • Payment Wallet Number (KBZPay, Wave Money, AYA Pay)

1.2 Gaming and Financial Transaction Records

  • Gaming Records — game types, bet amounts and results
  • Deposit and Withdrawal Records — amounts, timestamps and payment methods
  • Bonus Claims and Promotion Records

1.3 Technical Data

Data collected automatically when you access the platform—

  • IP Address
  • Browser Type and Version
  • Device Type
  • Access Time in Myanmar Standard Time (MMT) and Duration
  • Cookies and Similar Tracking Technologies

1.4 Communication Data

When you contact us through customer support, we may keep a record of that communication. This includes Live Chat conversations, emails and responses.

av6 uses the data collected only for the following purposes—

Account Management
Data is handled for creating, verifying and securing your account.
Financial Transactions
Financial data is handled to process deposits and withdrawals through KBZPay, Wave Money and AYA Pay.
Customer Support
Data is handled to improve services delivered through 24/7 Live Chat and email.
Security and Fraud Prevention
To prevent unauthorised access, financial fraud and misuse of the platform.
Platform Improvement
Data is analysed to understand how players use the platform and to raise service quality.
Responsible Gaming Support
Analysing gaming patterns allows us to act in the best interests of players.
Communication and Notifications
To send important account-related announcements — marketing content will only be sent with your consent.

av6 declares that it will not sell or rent your personal information to third parties. However, it may be shared in the following cases—

3.1 Service Providers

Only necessary data is shared with technology service providers that help operate the platform (for example — payment service companies, cloud server services). We ensure that those service providers meet av6's protection standards.

3.2 Legal Requirements

To fulfil legal obligations, or in cases where data must be disclosed due to a court order or ruling, we will act in accordance with the law.

3.3 Platform Protection

Data may be disclosed where necessary to protect the platform's legal rights or to prevent financial fraud or unlawful activity.

3.4 With Your Consent

In any other case, data will only be disclosed with your clear and explicit consent, including matters not covered in this policy.

The av6 platform uses Cookies and similar tracking technologies to improve your experience and to keep the platform running effectively.

4.1 Types of Cookies

  • Essential Cookies — Cookies that are strictly necessary for the platform's core functions (for example — login authentication)
  • Analytics Cookies — Data collected to understand how the platform is used
  • Functional Cookies — To remember language preferences and personal settings

4.2 How to Control Cookies

You can disable Cookies through your browser's settings. However, please note that disabling essential Cookies may limit some platform functions.

av6 uses up-to-date technical security measures to protect your personal information—

5.1 SSL/TLS Encryption

All data transmitted between the platform's server and your browser is protected by SSL (Secure Socket Layer) encryption. This means no third party can read that data.

5.2 Data Storage Protection

Players' financial and personal information is stored on protected servers, with access controlled by strict authentication and verification methods.

5.3 Staff Access Restrictions

Only employees who directly need to handle your data to provide services can access it. All data access is logged and reviewed regularly.

5.4 Data Breach Response

If a data breach is detected, affected players will be notified without delay and immediate steps will be taken to contain the incident.

av6 will retain your data only for as long as necessary, after which it will be securely deleted or anonymised—

  • While your account is active — data is retained for the full duration your account remains open
  • After account closure — financial records will be retained for the period required by law, then deleted
  • Communication records — retained for a set period for service improvement purposes

To request deletion of your data, contact the support team. Please note that some data may not be deletable due to legal requirements.

Every player has the following rights regarding their personal information—

7.1 Right of Access

You can ask av6 how much data it holds about you and request a copy of that data.

7.2 Right to Rectification

You can request correction of any inaccurate or incomplete data. Some data in your account profile can be updated directly by you.

7.3 Right to Erasure

You can request deletion of your data when services are no longer being provided to you. You will be informed of any data that must be retained due to legal obligations.

7.4 Right to Restriction

You can request a temporary restriction on the use of your data while a matter is being investigated.

7.5 Right to Opt Out of Marketing

You can unsubscribe from marketing messages and promotional offers at any time, or contact customer support to do so.

To exercise any of these rights, contact us at [email protected] or use the platform's 24/7 Live Chat service.

av6 is a platform for players aged 21 and above only. We confirm that we do not knowingly collect personal information from anyone under 21.

Date of birth verification is required at registration. If we find that a player under 21 has accessed the platform, all data associated with that player will be deleted immediately and the account will be closed.

Depending on where av6's servers operate, your data may be stored or processed outside Myanmar. When such transfers occur—

  • Appropriate technical measures will be applied to protect the data
  • Data protection agreements will be signed with service providers
  • SSL encryption ensures the security of data in transit

If you have questions about data transfers, you can contact the support team.

av6 may update this privacy policy from time to time. Any such changes will—

  • Be clearly announced on the platform site
  • Update the last-revised date
  • Be communicated to registered players in the case of significant changes

Continuing to use the platform after changes are published means you accept the updated policy. We encourage you to keep reading it and stay up to date with any changes.

If you have questions, requests, or complaints about this privacy policy, you can contact av6's customer support team—

Email
[email protected]
Live Chat service
24/7 Myanmar-language support — available via Live Chat on the platform

Our support team will answer your questions in Myanmar language in a friendly and helpful way.

Privacy Protection — Questions & Answers

Questions players commonly ask about the privacy policy

av6 will not sell or rent your personal information to third parties. Only the data necessary to operate the platform is shared with service providers (e.g. payment services) who assist us. Information will only be disclosed when required to meet legal obligations.

Yes, payment-related data — including KBZPay, Wave Money, and AYA Pay wallet numbers — is protected with SSL encryption. No third party can read the data during transmission. Payment data is used only for processing gaming services and financial transactions.

Data is kept for as long as your account is active. When your account is closed, financial records will be retained until the legally required period expires, then deleted. To request deletion of your data, contact us at [email protected].

You can update some data yourself from your account profile. For data that cannot be self-edited (e.g. registration data), contact us via 24/7 Live Chat or [email protected]. We will handle it in Myanmar language.

You can manage cookies through your browser settings. However, disabling essential cookies may affect key platform functions such as remembering your login and maintaining your session. You can disable advertising cookies and still continue using the platform.

If a data breach is discovered, av6 will notify affected players without delay and take immediate action to contain the incident. In such a case, contact us at [email protected] or via Live Chat and check your account.

You can request to stop receiving marketing and promotional emails via 24/7 Live Chat or [email protected]. Please note that important account notifications (e.g. payment confirmations) cannot be turned off.