av6 FAQ — Your questions answered

Log in to your av6 account and go to the deposit section. Choose Wave Money from the available payment methods. Transfer the amount from your Wave Money app to the Wave Money number shown. Once the transfer is done, fill in the form with your transfer screenshot and reference number, then click Submit. The minimum deposit is 5,000 Ks. If your balance does not update, contact us via Live Chat for help.

At av6, the minimum deposit for all payment methods — KBZPay, Wave Money, and AYA Pay — is 5,000 Ks. Deposits below this amount cannot be processed. The higher your deposit, the more bonus opportunities you can access, so we encourage players to deposit an amount that works best for them.

If your balance does not update right after a deposit, keep your transfer screenshot. Send it to av6 Live Chat along with the reference number, amount, and time of the transfer. Our team is available 24/7 and will check and resolve it promptly. In most cases, your balance updates shortly after a deposit.

av6 does not charge any deposit fees. However, please note that banks and payment providers such as KBZPay, Wave Money, or AYA Pay may apply their own fees on their end. Those charges are governed by their own policies and are not related to av6.

Log in to your av6 account and go to the deposit section. Tap KBZPay. Transfer the amount from your KBZ mobile banking app to the KBZPay number shown. Take a screenshot of the transaction record, then fill in the reference number on the deposit form. If the deposit is successful, your balance will update almost immediately. If you have any issues, contact us via Live Chat.

That is correct. The av6 Welcome Bonus is available only once per player, on the first deposit only. You will not receive the Welcome Bonus on your second or any subsequent deposits. Since each person is allowed one account only, we recommend planning your first deposit carefully to make the most of it.

A wagering requirement is the minimum amount you must bet with your bonus funds before you can withdraw them. At av6, you must wager 20 times the bonus amount. For example — if you deposit 20,000 Ks you receive a bonus of 24,000 Ks, and you must wager 24,000 Ks × 20 = 480,000 Ks before withdrawing. Slots, live casino, and most other games count toward wagering. Contact Live Chat to check which specific games qualify.

The av6 Welcome Bonus is 120% of your first deposit, up to a maximum of 500,000 Ks. To claim it, register an account at av6 and make your first deposit. Complete any opt-in steps shown on the form. The bonus amount will appear in your balance almost immediately. You can only withdraw bonus funds after meeting the 20x wagering requirement.

Yes. av6 bonuses may have a set validity period. If you do not meet the wagering requirement within that period, the bonus may be forfeited. Check the details provided when you receive the bonus, or ask via Live Chat. Once you have a bonus, try to complete the wagering as soon as you can.

If you deposit 840,000 Ks, the 120% Welcome Bonus would calculate to 1,008,000 Ks — however, since the maximum bonus at av6 is 500,000 Ks, you will receive a bonus of 500,000 Ks only. Your total balance will be 1,340,000 Ks, and you will need to wager 500,000 Ks × 20 = 10,000,000 Ks to meet the wagering requirement.

av6 withdrawal services are available 24/7 — including late nights, public holidays, and weekends. Even if you submit a withdrawal request at 1 AM, we aim to process it within 5 to 30 minutes. Please note that delays may occur if KBZPay, Wave Money, or AYA Pay are experiencing their own service interruptions.

There are several possible reasons why a withdrawal request may be pending. You may not have met the wagering requirement yet, the details on the withdrawal form may be incorrect, or a verification process may be taking longer than usual. If it has been more than 30 minutes, contact av6 Live Chat with your withdrawal reference number and our team will check and assist you right away.

The minimum withdrawal amount at av6 is 10,000 Ks. Requests below this amount cannot be processed. When withdrawing, you must use the same payment method — KBZPay, Wave Money, or AYA Pay — that you used to deposit, and the phone number must match the account holder's details.

Withdrawal requests at av6 are normally processed within 5 to 30 minutes. If it takes longer due to a delay on the payment provider's side, you can contact av6's Live Chat to check on the status. av6 does not charge any withdrawal fees.

If gambling is causing financial or emotional problems, you can reach av6's 24/7 Live Chat in Burmese. Our staff will offer responsible gaming options with full confidentiality. You can also contact us by email at: [email protected]. Visit our Responsible Gaming page to help you make informed decisions.

If you want to take a short break, you can request a Cooling-off period, and for a longer break, you can request Self-exclusion. Both can be requested through av6's Live Chat and your account will be restricted shortly after. We take your privacy seriously and respect anyone who chooses to take a break.

Signs that you may have a gambling problem include: chasing losses by continuing to play, neglecting family and work responsibilities to gamble, borrowing money because of gambling, hiding your gambling from others, or gambling with money you cannot afford to lose. If you recognise any of these signs, contact av6's Live Chat right away.

Yes. At av6, players can request through Live Chat to set their own maximum deposit limit. You can choose a daily, weekly, or monthly limit. We believe that setting limits in advance supports better financial control and is part of responsible gaming.

No. av6's services are for players aged 21 and above only. If an underage player is found, the account will be closed and any remaining balance will be returned in accordance with applicable regulations. Players should be aware that age verification may be carried out before access is granted.